7cc7's Privacy Policy
Your personal information is completely safe with us. Here we clearly explain how 7cc7 collects, uses, and protects your data.
Our Commitment
7cc7 believes you should have full control over your personal information. We are committed to maintaining a secure and transparent environment where every piece of your data is handled with proper care. In this privacy policy, we clearly state — what data is collected, why it is collected, how it is kept secure, and what your rights are.
1 Definitions and Scope
In this policy, "we", "us", or "7cc7" refers to the 7cc7 platform and its operating entity. "You" or "user" refers to any person using our website or services. "Personal data" refers to any information that can directly or indirectly identify you.
This privacy policy is prepared in accordance with applicable laws and regulations of Bangladesh. Our services are for individuals aged 21 and above only. We do not knowingly collect data from minors — if such data comes to our attention, it is deleted immediately.
2 What Data We Collect
When you create an account on 7cc7 or use our services, we may collect the following types of data:
- Identity Information: Full name, date of birth, nationality, and documents required for identity verification.
- Contact Information: Email address, mobile number, and residential address.
- Financial Information: Payment method details (bKash, Nagad, Rocket, or bank transfer), transaction history, and deposit and withdrawal records.
- Technical Information: IP address, browser type and version, operating system, device identifiers, cookie data, and log files.
- Gaming Activity Data: Play history, bet amounts, win/loss records, and time spent on the platform.
- Communication Data: Records of your conversations with our support team.
3 How We Collect Data
We collect your data in the following ways:
- Direct Collection: Data you provide when filling out registration forms, updating account information, or contacting our support team.
- Automatic Collection: When you use our platform, certain data is automatically collected via cookies, web beacons, and similar technologies.
- From Third Parties: Some data may be received through identity verification services, payment processors, and fraud prevention systems.
Data Use and Disclosure
4 How Your Data Is Used
7cc7 uses your personal data for the following legitimate purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To provide gaming services, issue bonuses, and process deposits and withdrawals.
- Safety and Security: To detect and prevent fraudulent activity, comply with anti-money laundering (AML) rules, and ensure platform security.
- Customer Support: To properly respond to your questions and complaints.
- Responsible Gaming: To monitor your gaming habits and provide assistance when needed.
- Communications: To send important platform updates, security notices, and transaction-related information.
- Legal Obligations: To comply with applicable laws and regulations.
5 Sharing Data with Third Parties
7cc7 does not sell, rent, or transfer your personal data to any third party for commercial purposes. However, data may be shared in limited form in the following circumstances:
- Payment Processing: Minimum necessary data is shared with the relevant financial service provider to complete transactions via bKash, Nagad, Rocket, or bank transfer.
- Identity Verification Services: With approved third-party KYC services for account verification.
- Legal Obligations: When required as part of a court order, government directive, or legal process.
- Fraud Prevention: With fraud detection services to protect the security of the platform.
6 Cookies and Tracking Technologies
Our platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. They are used for the following purposes:
- Essential Cookies: To maintain login sessions and manage basic security functions. These cannot be disabled.
- Functional Cookies: To remember your preferences and settings, such as language selection.
- Analytics Cookies: To analyze platform usage and improve services.
You can disable non-essential cookies through your browser settings, though this may limit some platform functionality.
Data Protection and Rights
7 Data Protection and Security Measures
7cc7 follows industry-standard technologies and practices to protect your personal data:
- SSL/TLS Encryption: All data transfers between our platform and your device are protected by SSL encryption.
- Encrypted Database: All stored sensitive data is kept in encrypted format.
- Access Controls: Strict role-based access controls — only authorized personnel can access necessary data.
- Regular Security Audits: Regular security audits are conducted to identify vulnerabilities in our systems.
- Two-Factor Authentication: Two-factor authentication is available to enhance account security.
However, complete security over the internet can never be guaranteed. We therefore advise you to always use a strong password and keep your account details confidential.
8 Data Retention Period
We retain your personal data for as long as:
- Your account is active and you continue using our services.
- It is required to meet legal, regulatory, or business obligations.
- It is needed for dispute resolution or contract enforcement.
Even after account closure, some data may be retained for a specific period under financial regulations and AML laws. Once that period expires, data is securely deleted or anonymized.
9 Your Rights
You have the following rights regarding your personal data:
- Right of Access: The right to know what data we hold about you.
- Right to Rectification: The right to correct inaccurate or incomplete data.
- Right to Erasure: The right to request deletion of your data in certain circumstances.
- Right to Restrict Processing: The right to object to the use of your data for a specific purpose.
- Right to Portability: The right to receive your data in a structured, machine-readable format.
- Right to Withdraw Consent: The right to withdraw consent at any time (except where legally required).
10 International Data Transfers
7cc7 is an internationally operating platform. Your data may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that data is transferred while maintaining the highest security standards and in compliance with applicable data protection regulations. Appropriate safeguards are in place for any international data transfer.
Special Provisions
11 Responsible Gaming and Data Protection
7cc7 treats responsible gaming as a top priority. By analyzing your gaming data, we can identify potentially problematic behavior and proactively offer assistance. This data is used to:
- Identify patterns of excessive play and alert you.
- Help you set deposit and betting limits.
- Make it easier to take voluntary breaks or self-exclude if needed.
- Provide information about responsible gaming resources.
To learn more about responsible gaming, visit our Responsible Gaming page.
12 Special Protection for Payment Data
Your financial data is handled with the highest level of security. We protect bKash, Nagad, Rocket, and bank transfer information in the following ways:
- Payment data is always stored in encrypted form.
- Full payment account numbers are never stored in our systems — only tokenized references are kept.
- Every financial transaction is processed through individual security protocols.
- Suspicious transactions are automatically flagged and reviewed.
13 Third-Party Websites and Services
Our platform includes software from third-party game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others). These providers may have their own privacy policies.
We are not responsible for the privacy practices of these third-party providers. However, we only work with partners who maintain industry-standard security and privacy standards.
Policy Changes and Contact
14 Changes to This Policy
7cc7 reserves the right to modify or update this privacy policy as needed. For significant changes, we will:
- Send a notification to your registered email.
- Display a clear notice on the platform.
- Update the "Last Updated" date at the top of the page.
Continued use of the platform after changes means you have accepted the updated policy. We therefore encourage you to review this page regularly.
15 Privacy Complaints and Contact
If you have any questions, concerns, or complaints about how your personal data is processed, please contact our support team. We are available 24 hours a day, 7 days a week, in both Bengali and English.
After receiving a complaint, we will respond as quickly as possible and work to resolve your issue.